Disney is in the process of updating the program, with the intention of making it easier for those with disabilities to use the program and more difficult for those who have abused the system. They will be rolling out those details very soon, as it is set to be implemented on October 9, 2013 in both Disneyland and Walt Disney World. Guest Services at the front of the parks will be where you will head first when coming into the parks. They will assist you in getting the new card and showing you how to implement the new system to best provide you with the assistance you need. They will also answer any questions and note any problems you or your family are experiencing with the new system. They have sought input from many of the groups that guests with disabilities belong to when forming this new program. You are correct in saying that many have abused the current system and it was not providing you with the best service, nor the rest of the people purchasing tickets to enjoy the parks in a fair manner.